ISO/IEC 19086-3-2017 信息技术--云计算服务水平协议(SLA)的框架--第3部分:核心一致性要求 Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements

This document specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086-1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers. This document does not provide a standard structure that would be used for cloud SLAs.st edition 2017-07 Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements Technologies de l’information — Informatique en nuage — Cadre de travail de l’accord du niveau de service — Partie 3: Exigences de conformité essentielles Reference number ISO/IEC 19086-3:2017(E) ？ ISO/IEC 2017 ISO/IEC 19086-3:2017(E) COPYRIGHT P